In general terms, the determination of the fairness of a dismissal requires an arbitrator to form a value judgment, having regard to the interests of both the employer and the employee, and to achieve a balanced and equitable assessment of the fairness of the sanction. What are the types of factors to be taken into account in determining whether the employer had thus acted fairly in deciding to dismiss an employee?
- the importance of the rule that had been breached (seriousness of the misconduct);
- the reason the employer imposed the sanction of dismissal;
- the explanation presented by the employee for the misconduct;
- the harm caused by the employee’s conduct;
- whether additional training and instruction may result in the employee not repeating the misconduct;
- the service record of the employee;
- the breakdown of the trust/employment relationship between the employer and employee;
- the existence or not of dishonesty;
- the possibility of progressive discipline;
- the existence or not of remorse;
- the job function of the employee; and
- the employer’s disciplinary code and procedure (Sidumo (supra), at paragraph ; National Commissioner of the SA Police Service v Myers and Others (2012) 33 ILJ 1417 (LAC), at paragraph ; Bridgestone SA (Pty) Ltd v National Union of Metalworkers of SA and Others (2016) 37 ILJ 2277 (LAC), at paragraphs –; Woolworths (Pty) Ltd v SA Commercial Catering and Allied Workers Union and Others (2016) 37 ILJ 2831 (LAC), at paragraph ; Msunduzi Municipality v Hoskins (2017) 38 ILJ 582 (LAC), at paragraph ; Eskom Holdings Ltd v Fipaza and Others (2013) 34 ILJ 549 (LAC), at paragraph ; Samancor Chrome Ltd (Tubatse Ferrochrome) v Metal and Engineering Industries Bargaining Council and Others (2011) 32 ILJ 1057 (LAC), at paragraph ; Mutual Construction Co Tvl (Pty) Ltd v Ntombela NO and Others (2010) 31 ILJ 901 (LAC), at paragraphs –; Fidelity Cash Management Service v Commission for Conciliation, Mediation and Arbitration and Others (2008) 29 ILJ 964 (LAC);  3 BLLR 197 (LAC), at paragraph ).
On what basis did the labour court recently hold, in De Kock v CCMA and Others (2019) 30 SALLR 177 (LC), that insubordination destroys the relationship of trust, mutual confidence and respect, and generally makes the continued employment relationship intolerable?