
With reference to Strategic Liquor Services v Mvumbi NO and Others 2010 (2) SA 92 (CC), National Health Laboratory Services v Yona and Others (2015) 36 ILJ 2259 (LAC) and Jordaan v CCMA and Others (2010) 31 ILJ 2331 (LAC), what is the content of the two-stage approach applicable to constructive dismissals, so recently confirmed by the labour appeal court in Sanlam Life Insurance v Mogomatsi and Others (2023) 34 SALLR (LAC)?
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STAGE 1
- The employee must prove that the employer effectively dismissed him/her by making the continued relationship intolerable.
- If an employee resigns because work has become intolerable, this does not amount to a constructive dismissal – the requirement is that the intolerability must be of the employer’s doing.
- But, even if an employer is responsible for the relationship being intolerable, it may not be blamed – more is required.
- The employer must be culpably responsible for the intolerability – the conduct of the employer must lack reasonable and proper cause.
- Viewed objectively, it could not be reasonably expected of the employee to continue with the employment relationship.
STAGE 2
- After a constructive dismissal is established in terms of stage 1, an evaluation at this stage is to take place as to whether or not the dismissal was unfair.
- It is to be noted that these two stages might overlap and be interrelated.